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TOPIC:
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Grievance Policy for Residents
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PURPOSE:
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To offer resident physicians a procedure for resolution of problems that do not merit the Appeals Procedure.
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Procedure
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Step1
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A dissatisfaction or complaint should be discussed immediately with the individual involved. This conversation may clarify both positions and result in problem resolution.
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Step2
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If the resident is not satisfied with the results of step 1, he/she may bring the issue to the Program Director.
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Step3
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If the resident is not satisfied with the results of step 2, he/she may bring the issue to the Director of Medical Education, in writing.
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The Resident and any other persons involved in this process may request the assistance of the Human Resources Department at any time during this process.
Approved by Education and Research Committee 06/20/01
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