Important Public Notice

At Advocate Bethany Hospital, providing patient safety and quality of care is our main goal. As part of Advocate Health Care, a faith-based, non-profit organization, our mission to deliver quality, compassionate care begins and ends with meeting the needs and expectations of our patients. We encourage you to contact us about any concerns you may have about patient care and safety at our hospital.

We take your concerns seriously. For that reason, Bethany’s Leadership team asks that if you have a complaint, please contact our hotline at 773-265-4490.

If your concerns cannot be resolved to your satisfaction, we encourage you to contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) at 800-994-6610 or e-mail at complaint@jcaho.org.