At Advocate BroMenn Medical Center, patient safety and quality of care are our priorities. As part of Advocate Health Care, a faith-based, non-profit organization, our mission to deliver quality, compassionate care begins and ends with meeting the needs and expectations of our patients. We encourage you to contact us about any concerns you may have about patient care and safety at our hospital.
We take your concerns seriously. To discuss any issues or questions that cannot be resolved by our staff, please request to see a supervisor or call our patient advocate at 309.268.5053, Monday through Friday, 8 am- 4:30 pm.
If you do not feel that we have addressed your concerns, you may contact the Illinois Department of Public Health at 1.800.252.4343.