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Joint Commission

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Important Public Notice

At Advocate Condell Medical Center, patient safety and quality of care is important to us. As part of Advocate Health Care, a faith-based, non-profit organization, our mission to deliver quality, compassionate care begins and ends with meeting the needs and expectations of our patients. We encourage you to contact us about any concerns you may have about patient care and safety at our hospital.

We take your concerns seriously. For that reason, Condell's leadership team asks that you contact them directly to discuss any issues or questions. Please call the Patient Representative Department at 847.990.5443 or Confidential Patient Safety Hotline at 847.990.5990. 

If your concerns cannot be resolved to your satisfaction, we encourage you to contact the Joint Commission.

Call: 1.800.994.6610
E-mail: complaint@jointcommission.org


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