Advocate Condell Medical Center
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Click on any of the questions below to jump to that question and answer, or simply scroll down through the questions.

What is the difference between the Advocate Vernon Hills Condell Immediate Care Center and the Emergency Room?

The Advocate Vernon Hills Condell Immediate Care Center offers treatment to patients in need of prompt care, not emergency medical attention. Essentially, the Advocate Condell Immediate Care serve as an alternative when your physician is not available.

Use the Advocate Vernon Hills Condell Immediate Care as an alternative to visiting the emergency room for these services.

  • Fever, vomiting, diarrhea, colds
  • Minor burns & cuts
  • Infections/rashes
  • Fractures
  • Strains
  • General wounds

Situations where the emergency room should be considered:

Visit the emergency room if you experience any of the following symptoms or need immediate medical attention: life-threatening scenarios such as; inability to breathe, chest pain, amputation, extensive wound and/or bleeding, loss of consciousness.


What if I can't decide between the Advocate Vernon Hills Condell Immediate Care Center and the Emergency Room?

First, if you feel you have an emergency situation (chest pain, extensive wounds or bleeding, loss of consciousness), please call 911. Secondly, you may call your physician or family pediatrician to help you identify the severity of the situation.


What if the Advocate Vernon Hills Condell Immediate Care Center is closed when I need care?

Click here for hours and other locations to Advocate Condell Immediate Care Centers. If that center is closed, please go to Condell Medical Center's Emergency Department in Libertyville. Call Condell's Emergency Department at 847.990.5300 or click on the Condell's Emergency Department link for more information.

What if I go to the Advocate Vernon Hills Condell Immediate Care Center and need the service of the emergency room?

Each patient is assessed upon arrival at the Advocate Vernon Hills Condell Immediate Care Center. If it is determined that emergency medical attention is necessary, the Advocate Vernon Hills Condell Immediate Care Center will call 911 and offer initial care until an ambulance arrives. The Advocate Vernon Hills Condell Immediate Care Center is equipped with emergency medical equipment. See Quality and Convenience.


How long should I expect to wait?

At the Advocate Vernon Hills Condell Immediate Care, patients are seen in order of arrival or by the severity of their symptoms. The length of your wait will vary according to the number and type of cases being treated at that time.


Will I receive a diagnosis over the phone?

No. It is our policy that patients are seen directly by the physicians on staff to appropriately assess symptoms. No diagnoses will be given over the phone.


Can I use the Advocate Vernon Hills Condell Immediate Care Center if I do not have a physician?

Yes. Regardless of whether you have a physician, you may receive treatment at the Advocate Vernon Hills Condell Immediate Care Center. At your visit, a staff member can refer you to a physician in your area who is on the medical staff at Condell. You can also contact our Physician Referral Coordinator at 847.990.5610 or search for a doctor online by clicking Find A Doctor.


What will my insurance cover?

Every insurance plan is unique. We suggest contacting your insurance company directly for this information.


How can I find information on the special screenings you are currently offering?

Click on Clinical Calendar for the latest screenings, or call the Advocate Vernon Hills Condell Immediate Care. Click on Contact & Hours for contact information.


Where are your facilities located?

The Advocate Vernon Hills Condell Immediate Care Center is located at 6 Phillip Rd., Vernon Hills, and IL 60061 (Just off Route 60, across from Hawthorn Shopping Center near Deerpath Rd.). Click here for hours and other locations to Advocate Condell Immediate Care Centers. Click on Locations & Maps for a complete listing of all the Advocate Condell Immediate Care locations and contact information.


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