Most of the time when you are craving food, a trip to the grocery store or restaurant can cure the problem, but this is not an option for patients who are hospitalized for an extended period of time. For one palliative care patient who was craving bruschetta for many months while she was in the hospital, a hospital associate went out of her way to make this special request possible.
Bruschetta is not on the hospital menu, so food services aide Terri Mosier ordered all the individual ingredients from the cafeteria then cut the cheese, tomatoes and bread at the patient’s bedside. While nurses and physicians care for patients’ medical needs, Mosier cares for them in a different way -- by serving food. For Mosier, bringing food to patients is much more than that; it is a way to show patients how much she cares about them.
“Many times I have seen Terri create individual meal choices for patients or cater to their meal requests,” said Jackie Watson, patient care assistant, who nominated Mosier for the award. “Her compassion for our patients’ situations always goes above and beyond.”
Mosier, of Lombard, earned the third quarter 2013 Compassion award. In addition to Mosier, three other associates received awards during a recent award ceremony. They include:
Excellence: Amy Biedron, nurse clinician II, neonatal intensive care unit, of Aurora: Biedron helped save the life of a tiny baby weighing less than one pound. She noticed that the baby had low blood pressure in his legs, so she contacted the baby’s neonatologist. Prior tests had come back normal, but Biedron remained diligent. When Biedron noticed the baby’s leg turning pink she immediately contacted the physician who ordered additional tests. These revealed blockages in the baby’s left iliac and femoral artery caused by an extremely rare condition called septic embolus. The baby was treated with medication and his condition improved within the next few days. Without Biedron’s careful observations, the baby would have had serious medical complications and possibly not survived.
Partnership: Shahazad Akram, system administrator, information systems, of Naperville: Akram was recognized for helping all associates at the hospital, even those in departments which he has not been assigned to.
“He takes immediate action to solve the issues at hand,” said Cindy Kirk, Development coordinator, who nominated Akram for the award. “Sometimes this takes a few hours-not just minutes.”
Stewardship: John Grieco, MD, cardiovascular and thoracic surgeon, of Glen Ellyn: Dr. Grieco has decreased the use of blood products for his cardiothoracic surgery patients by 41 percent between 2011 and 2012. He has been a leader amongst physicians in efficiently using blood products based on best practice guidelines. Dr. Grieco also educates physicians on the importance of blood conservation.
Advocate Good Samaritan Hospital is committed to providing excellent care and a high level of service. Over the past 35 years, it has evolved into a recognized leader in health care. Deemed one of the nation’s 100 Top Hospitals by Truven Health Analytics four of the past five years, Good Samaritan Hospital is the only health care organization in the nation to earn the prestigious 2010 Malcolm Baldrige National Quality Award. Good Samaritan Hospital features DuPage County’s only Level I trauma center and a certified Level III neonatal intensive care unit. The hospital is noted for cancer care, women and children’s services and surgical services and has received the American Nurses Credentialing Center Magnet® designation, the highest honor and level of recognition awarded to nursing excellence in national and international health care. Good Samaritan Hospital is part of Advocate Health Care.