Advocate Illinois Masonic Medical Center
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General Volunteer Program: FAQs

General Volunteer Program: FAQsPre-Health Volunteer Program: FAQs

Are there any requirements to become a volunteer?

All volunteers must complete a free medical screening at our Employee Health office. Volunteers must:

  • Have a TB test
  • Show proof of vaccinations (for those born after January 31, 1957), including influenza, varicella and MMR, or agree to receive those vaccines at our facility (free of charge)

Volunteers must also consent to a criminal background check.

What is the age requirement?

Volunteers must be 18 years old or older.

Is there a waiting list to become a general volunteer?

No. However, please keep in mind that placement time varies because we strive to place volunteers in positions that match their goals and objectives with the needs of the hospital.

What are some of the benefits of volunteering at Illinois Masonic Medical Center?

All volunteers receive:

  • Free parking
  • A $6 meal voucher for every four-hour shift
  • Free annual awards celebrations
  • Free annual flu shots
  • The opportunity to work on special community activities and events
  • A letter of recommendation

What do volunteers do?

The following is a partial list of volunteer assignments currently available at Illinois Masonic Medical Center:


Illinois Masonic Medical Center is a large hospital campus and can be difficult to navigate, especially for new patients and visitors. Consequently, we ask all new volunteers to first participate in the Wayfinding program if they are physically capable. Wayfinders work with all departments, especially Guest Services and Patient Access, to identify individuals in need of navigation assistance. Wayfinders give verbal instructions, walk visitors to their destinations and provide wheelchair assistance. Some benefits in participating in the Wayfinding program include the chance to:

    • Comfort patients who may feel nervous
    • Provide company to patients who may feel alone
    • Get exercise
    • Volunteer at a top hospital

Patient Services
This area is ideal for people who enjoy interacting with others. Volunteers might deliver mail and flowers to patient rooms, visit with patients or take our Mobile Library to patient rooms.

Guest Service Volunteers
Friendly volunteers with warm personalities do well in this area, which involves interacting with visitors and staff. Volunteers work at points-of-entry, greeting, escorting and directing visitors. Guest Services volunteers provide assistance to families waiting in the surgery lounge and critical care waiting areas. They also work at our main information desks, answering patient phone calls and giving visitors directions. In addition, these volunteers provide wheelchair assistance.

Clerical Services
Volunteers with office skills and experience have the opportunity to do general clerical work, such as typing, data entry and preparing mailings.

Gift Shop
Volunteers can assist in the Gift Shop, which serves patients, visitors and hospital associates. Volunteers may be asked to assist customers in selecting merchandise, help create merchandise displays or deliver gifts and flowers to patient rooms.

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