We offer extended hours with most locations opening as early as 7 a.m. and closing at 8 p.m. Hours vary by location. Use our location finder to locate your nearest care facility in Chicagoland.

Yes – most of our locations provide care seven days a week.

Yes, just search for locations near you and choose the time you’d like to come in for care. You also can walk in for care.

The wait time is an estimation of when you might be seen. The wait time for urgent care might change if other patients with more severe conditions arrive at the clinic.

At some of our immediate care locations, you have the option to meet with a clinician over video while our in-person care team assists with your exam. Our virtually assisted care visits use safe and secure technology to treat minor illnesses such as sore throat or the flu in a comfortable and private environment.

This innovative care model enables us to assess your ears, nose, throat, heart, lungs and skin using advanced digital equipment that provides a more interactive experience than a traditional visit. During an exam, you can see the same image the clinician sees at the same time the clinician sees it.

Like any other visit with a doctor, virtually assisted care visits are billable to your insurance and subject to any coinsurance, copay or deductible. You’ll receive a statement detailing your financial responsibility. While most insurance plans are accepted, you also have the option to pay out of pocket using cash, credit card or debit card.

Our telehealth visits make it easy to get the urgent care services you need from home or work, 24/7. With our urgent care video visits, you can hop on a video call and see the next available provider for diagnosis and treatment.

Our e-visits help you get a quick diagnosis by message. Simply start with Symptom Checker to see if an e-visit is right for you. If you're offered an e-visit, you'll send a message to a telehealth provider and get a diagnosis within an hour – 24/7.

Starting a 24/7 virtual visit is easy – no appointment needed. You can start an on-demand urgent care video visit in LiveWell and wait for the next available provider. To see if an e-visit is right for you based on your symptoms, you can start by answering a few questions in Symptom Checker.