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Lifeline Emergency Response

Information AssistanceAdult Day ServicesEXPRESSIONSSenior AdvocateHome-Delivered Meals
Lifeline Emergency ResponseCounselingConsultation

Why Lifeline Emergency Response Is So Critical

Lutheran General Hospital Older Adult Services has been providing Lifeline Services to adults and older adults in our communities for well over 30 years. Why? Because it’s the right thing to do. We have witnessed, first hand, elderly patients left on the floor for hours with no help available.

Let us share with you a true story that happened recently to one of our patients:

‘Jan’ has been attending our programs for years. She came to us after suffering a stroke. Although in a wheelchair and exhibiting expressive aphasia (the inability to speak), Jan is cognitively very sharp. She attends our adult day service program five days a week (Monday through Friday). Jan has a caregiver who lives with her and family that lives not too far away. One Monday morning, Jan did not arrive at our program. Concerned, we called her at home to talk with her caregiver—there was no answer. Immediately, we called her family who went to Jan’s house to see what was wrong. Jan’s caregiver had died of a heart attack over the weekend while taking care of her. Jan was not able to call for help and was left in bed, isolated, with no food or water. Her caregiver was found lying on the floor not too far from where she was. The very next day, we installed Philips Lifeline® for Jan. 

Sometimes families feel that an emergency response unit is not needed until the unexpected happens.  We see it all the time. Don’t let this happen to your families and friends. Philips Lifeline’s new Auto Alert® is the best there is at minimal costs. It detects a fall when the button is NOT pushed. 

This personal response system links participants to 24-hour assistance at the push of a button in case of emergency. We have over 600 units assisting adults and older adults in the Chicago area. Installation is done by our social workers who will also do a brief assessment in the home.

Lives are saved each day because of these moderately priced units. There are many different people who subscribe to Philips Lifeline. They include, but are not limited to:

  • Physically challenged persons
  • People who live alone
  • Impaired older adults
  • Expectant mothers
  • Latch key children
  • New mothers
  • Post-operative patients

Please call us for more information or if you know someone who would benefit from this service. Older Adult Services is here to help our communities and their loved ones. Our Information and Resource office number is 847.723.7770.

Watch this video to learn more about this product can save lives. For information on Lifeline emergency response call 847.296.0737.


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