Advocate Trinity Hospital Completes Pilot Study
and Partners with Patients and Families to Ensure the Quality of Their Care
Chicago, IL-- Hospital nurses have a critical role in creating and sustaining a supportive environment for patients and families. In fact, every day Trinity nurses make a conscious commitment to engage patients and families. Which is why Advocate Trinity Hospital is pleased to announce the results from its completion of the Guide.
Advocate Trinity Hospital was selected as one of three hospitals in the country to pilot the Guide to Patient and Family Engagement in Hospital Quality and Safety (aka- the Guide)—a year-long study promoting patient and family engagement in hospital settings. The Guide is an initiative with the American Institutes for Research (AIR), funded by the Agency for Healthcare Research and Quality (AHRQ) and the U.S. Department of Health and Human Services.
As a participating hospital, Advocate Trinity Hospital’s Post Surgical Care Unit implemented four strategies as outlined in the Guide:
- Strategy 1: Working with Patients and Families as Advisors
- Strategy 2: Working With Patients and Families at the Bedside: Communicating to Improve Quality
- Strategy 3: Working With Patients and Families at the Bedside: Nurse Bedside Shift Report
- Strategy 4: Working With Patients and Families at the Bedside: IDEAL Discharge Planning
As a result of participating in the Guide, Advocate Trinity Hospital’s Post Surgical Care Unit now provides a Family Advisor-- who engages patients and families and encourages them to get actively involved in their care. The Post Surgical Care Unit has also improved nursing communication by establishing open visiting hours, performing shift changes at the bedside rather than the nursing station and educating patients and families of care expectations on a daily basis.
Trinity involves patients and family members in their care to ensure the safety and quality of the patient’s care at multiple points during the hospital stay. Trinity nurses also encourage the involvement of patients and families as advisors to help create partnerships between themselves and those needing medical attention.
The Guide to Patient and Family Engagement in Hospital Quality and Safety (the Guide) is an evidence-based resource to help hospitals improve quality and safety by engaging patients and family members. Patient and family engagement creates an environment where clinicians, hospital staff, patients, and families work together as partners to improve the quality and safety of care. Strong hospital leadership is essential for creating and sustaining a supportive environment for patient and family engagement. The ability of hospital leaders to advocate for and participate in change initiatives significantly increases a hospital’s ability to innovate and sustain change.
Providing healthcare on the Southeast Side of Chicago for over 115 years, Advocate Trinity Hospital is a 193-bed not-for-profit health care facility. Part of Advocate Health Care, Trinity offers a full range of inpatient and outpatient services as well as a variety of community outreach programs. For more information on Trinity, please visit www.advocatehealth.com/trinity.