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Advocate Trinity Hospital news

about usnewsroomAdvocate Trinity Hospital news

2014
Three stories of selflessness

Trinity Hospital Celebrates National Volunteer Week

Eva Harris was scared. Her husband, Texas, was diagnosed with a blocked carotid artery two years ago. Carotid artery disease is serious because it can cause stroke. Luckily, Advocate Trinity doctors treated his blockage and he was only hospitalized for a few days. But after that day, Harris was so grateful to the hospital giving her husband his life back that she felt compelled to give back herself. More than a year ago, she became a volunteer at Trinity Hospital. And never looked backed.

“You have no idea how much volunteering not only helps others, but gives you a wonderful feeling,” said Harris, 74,of Chicago, who has worked in the front desk as well as accounting and office duties. “I like the hospital and the people here have always treated me well and they treated my husband well. You walk up and down the hallways and people speak with you and that is such a good feeling when you are in a hospital. I was recommending this hospital to everyone so I figured I might as well work here.”

She typically works Tuesdays, Wednesdays and Thursdays from 11 a.m. to 4 p.m. Trinity Hospital, 2320 E. 93rd St., has upwards of 60 volunteers, who fill a special role on the health care team. With this week being National Volunteer Week, Trinity has taken time to honor the volunteers who help staff listen and respond to the needs of patients and guests alike, and add to the quality of care provided. In their own way, volunteers further the hospital’s commitment to providing excellent health care close to home.

Martha Wilson, 79, has been volunteering at Trinity Hospital for 19 years. She is the friendly face delivering mail throughout all the floors and sorting them in the mail room. She said she feels a connection to Trinity, which keeps her coming back. “I just love this place. They really care about us and even celebrate our birthdays,” said Wilson, of Chicago.

For Marilyn Lankin, she had previously worked at a nursing home and other hospitals, but said Trinity was different instantly. Participating in Project Health, her role includes talking to patients who are admitted to the hospital about the services that are offered. If they don’t have a primary doctor, she helps coordinate recommendations along with following up on patients after they are discharged. Sometimes she makes their appointments and makes sure they are taking their mediation.

“We go out of our way to help people transition from their hospital visit to home,” said Lankin, of Chicago. “We want to make sure they are doing everything to make themselves safe so they don’t fall back into the rut of doing things that would land them back into the hospital.” While volunteering three days a week, she has gotten to know many of the staff and finds it rewarding every time she enters the front door. “I look forward to coming every week I can. Trinity is like going to work with friends and family. Plus we get to sit down and make life better for patients,” added Lankin.

Trinity officials appreciate all the work done by its volunteers. “Volunteers are important to us at Trinity and are considered be an asset to our organization,” said Jackie Rouse, manager of community health promotions. “Volunteers serve as an extension of the care provided through our healing ministry by working with our patients in the hospital and in the community. Volunteers are very compassionate and helpful to our patients, associates and physicians by adding a helping hand.”

About Trinity Hospital
Providing healthcare on the Southeast Side of Chicago for over 115 years, Advocate Trinity Hospital is a 193-bed not-for-profit health care facility. Part of Advocate Health Care, Trinity offers a full range of inpatient and outpatient services as well as a variety of community outreach programs. For more information on Trinity, please visit www.advocatehealth.com/trinity.

To schedule an appointment with an Advocate physician call 1-800-3-ADVOCATE.


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