Contact us at Advocate Condell Medical Center

Medical records information

For a copy of medical records:

• Contact our Health Information Management at 847-990-5250 | Fax: 847-362-6895 or 847-990-2612
• Follow this step-by-step process.
• Email.

Hospital address & phone

801 S. Milwaukee Ave.
Libertyville, IL 60048
Phone: 847-362-2900
Department directory

Birth certificate copies

If you or a family member were born at an Advocate hospital and need to obtain a copy of a birth certificate, contact the Illinois Department of Public Health.

• Call 217-782-6553.
• Visit the Illinois Department of Public Health website.

Patient feedback

Our goal is to provide safe, high-quality care that puts you first. Whether you had a positive experience or feel we could have done better, please share your feedback with us.

• Complete our feedback form
• Call Patient Relations at 847-990-5443

Cost

If your medical records are being sent directly to a doctor or other health care providers, there is no fee. For all other types of requests, there may be a reasonable cost-based fee. If you have questions about fees associated with getting medical records, call 847-990-5250.