COVID Information Center for Teammates & Physicians
This resource is designed to provide helpful guidance for our teammates and physicians to respond and recover from the COVID pandemic. Your safety is of the utmost importance to us, and we are committed to providing you with the tools and information you need to keep yourself and our patients safe.
Get the latest information on teammate vaccination requirements.
COVID News
We’re committed to keeping you up to date on COVID news. Read This Week for the latest news. Check out recent issues.
Teammate COVID Symptom & Exposure Reporting
If you think you’ve been exposed to COVID or are experiencing symptoms, self-screen with our TrackMy app or email Employee Health at AAH-CentralizedEmployeeHealth@aah.org to get immediate guidance on what you should do next.
- 2/7/2025 UPDATED Enterprise IV Fluid Management Strategies (PDF)
- 1/9/2025 UPDATED Respiratory Virus Season Talking Points - Alabama and Georgia (PDF)
- 1/9/2025 UPDATED Respiratory Virus Season Talking Points - Midwest Region (PDF)
- 1/8/2025 NEW Respiratory Virus Season Talking Points - North Carolina (PDF)
- 1/7/2025 NEW Respiratory virus season - masking and visitation guidelines FAQ SE Region (PDF)
- 3/26/2024 NEW Teammate scripting tool – Moving to masking optional (PDF)
- 3/26/2024 NEW Masking guidance and accommodations - Non respiratory virus season (PDF)
- 1/12/2024 Teammate scripting tool - Moving to masking in high risk setting (PDF)
- 12/19/2023 Advocate Health Midwest and Southeast hospital visitor policy guidelines (PDF)
- 12/13/2023 Use of clear masks for deaf/hard of hearing patients (PDF)
Vaccine Resource Hub
- 9/2/2025 COVID vaccine SharePoint site
Additional Patient Communication Resources
- 9/2/2025 Consumer FAQ (Advocate Health Care | Aurora Health Care)
- 12/22/2021 Employee health webpage
- 2/9/2023 Duty to care: Educational resource (PDF) | Leader tool (PDF) | Team member tool (PDF)
- 1/13/2022 Time away from work practices (PDF)
- 9/30/2021 IDPH Vaccine Flyer (PDF)
- 6/16/2020 Benefits update: No out-of-pocket costs for COVID-19 testing (PDF)
- 5/1/2020 Mask pressure injury prevention guidelines (PDF)
- 5/1/2020 Mask injury algorithm (PDF)
- 4/3/2020 Remote work reimbursements
- 3/27/2020 * Protocol for advance directive completion for isolated patients
*Require log-on using your email credentials
- 8/22/2023 Moral distress and COVID
- 8/22/2023 Team member crisis fund application
- 8/22/2023 Resilience & well-being tips
*Require log-on using your email credentials
COVID Toolkit
Isolation signs for COVID are found in the Transmission-based Isolation sign packets on each unit/department.
- 7/20/2023 Eye protection FAQ (PDF)
- 8/25/2021 Application and removal – 3M Aura 1870+ N95 (PDF)
- 8/25/2021 Application and removal – 3M VFlex 1804S N95 (PDF)
- 8/12/2020 Performing N95 seal check (PDF)
- 4/22/2020 PPE: Donning and doffing with PAPR (PDF)
- 4/3/2020 Religious accommodation request (PDF)
- 4/3/2020 Religious accommodation request for "No beard" policy: Leader Guide (PDF)
General
- 4/28/2025 UPDATED ACL respiratory and CSF positivity rate (PDF)
- 11/30/2023 SBAR Masking expectations: Adult oncology (PDF)
- 11/2/2023 Aerosol generating procedures (PDF)
- 11/2/2023 Management of cohorted patient exposure to COVID - SBAR (PDF)
- 2/7/2023 Ethics consultation and COVID (PDF)
- 6/7/2022 Tracheostomy care (PDF)
- 3/3/2022 COVID-19 testing directions for Emergency Departments Illinois English | Spanish and Wisconsin English | Spanish (PDF)
- 1/28/2022 Know where to go patient flyer English | Hmong | Spanish (PDF)
- 1/13/2022 Enterprise Population Health positive COVID-19 symptom monitoring (PDF)
- 1/12/2022 Launching patient/family Zoom call from AAH tablet (PDF)
- 1/12/2022 Creating Zoom account for patient/family calls (PDF)
- 9/7/2021 Clinical pathway (IL & WI) inpatient checklist and lab testing requirements (PDF)
- 4/7/2021 Use of pneumatic tube COVID-19 specimens (PDF)
- 12/17/2020 Viral filters for BiPAP and CPAP SBAR (PDF)
- 12/2/2020 Inhalation water SBAR (PDF)
- 12/1/2020 ROX index (PDF)
- 11/20/2020 Cohort BPA nursing (PDF)
- 11/20/2020 Cohort BPA providers (PDF)
- 10/9/2020 Standard protocol for adult Covid-19 direct admissions and transfer patients (IL) AAH (PDF)
- 7/29/2020 Change in COVID test results provider notification (PDF)
- 5/29/2020 Advocacy support for domestic or sexual abuse (PDF)
- 5/27/2020 SBAR: COVID-19 provider hospital inpatient documentation (PDF)
- 4/30/2020 ED respiratory support guidance (PDF)
- 4/29/2020 COVID-19 testing notification - Integrated care management process (PDF)
- 4/28/2020 Epic Cogito system IP/ED hospital trends (PDF)
- 4/20/2020 COVID Symptom Relief Kits (PDF)
- 4/20/2020 Device disinfection procedure for video visitation (PDF)
- 4/14/2020 * Resource allocation protocol (PDF)
- 4/14/2020 * Allocation of scarce resources scripting (PDF)
- 4/14/2020 Adult pulse oximetry process (PDF)
- 4/13/2020 Alternate stroke guidelines (PDF)
- 4/13/2020 Post visit discharge instructions - Patient (IL), Source: IDPH (PDF)
- 4/13/2020 Post visit discharge instructions - Household members (IL), Source: IDPH (PDF)
- 4/13/2020 Post visit discharge instructions - Patient (WI), Source: DPH (PDF)
- 4/13/2020 Post visit discharge instructions - Household members (WI), Source: DPH (PDF)
- 4/8/2020 Epic nuance smart phrase content for DMO (PDF)
- 4/6/2020 Epic Cogito reporting dashboard for SYS-COVID-19 pulse (PDF)
- 4/1/2020 Epic Dragon Medical One (DMO) references (PDF)
- 3/26/2020 Epic cogito system dashboard for patient information related to beds, labs, census & travel exposure (PDF)
- 3/18/2020 ED recommendations for triaging phone calls (PDF)
- 3/16/2020 Guidelines for health science students and residents (PDF)
Women & Children/NICU
- 10/3/2024 UPDATED Newborn intubation guide (PDF)
- 10/3/2024 UPDATED NICU newborn guidance (PDF)
- 11/2/2023 Management guidance for mothers and infants born during COVID-19 (PDF)
- 11/2/2023 NICU Aerosol Generating Procedure (AGP) guidance (PDF)
- 8/24/2023 NICU parent exposure to COVID or COVID positive result - IL (PDF)
- 8/24/2023 NICU parent exposure to COVID or COVID positive result - WI (PDF)
- 3/14/2022 Keeping my baby safe in the NICU during the pandemic - IL - English | Arabic | Burmese | Polish | Spanish (PDF)
- 3/14/2022 Keeping my baby safe in the NICU during the pandemic - WI - English | Arabic | Burmese | Polish | Spanish (PDF)
- 3/14/2022 COVID-19 prevention for your infant - IL - English | Arabic | Burmese | Polish | Spanish (PDF)
- 3/14/2022 COVID-19 prevention for your infant - WI - English | Arabic | Burmese | Polish | Spanish (PDF)
- 2/25/2022 NICU patient exposure risk assessment guidance (PDF)
Pediatrics
- 10/3/2024 UPDATED Pediatric guidelines for the delivery of inhaled medications (PDF)
*Must be logged in to Caregiver Connect/AdvocateOnline
- 8/24/2023 Aerosolized treatment in progress sign (PDF)
- 8/24/2023 Transplant precautions signage during COVID (PDF)
- 11/2/2023 Non-Acute COVID-19 deisolation guide (PDF)
- 11/2/2023 Inpatient COVID-19 deisolation guide (PDF)
- 7/20/2023 COVID testing guidance (PDF)
- 1/26/2022 COVID-19 clinical update: Jan. 25, 2022 - Webinar | Slides (PDF)
- 1/13/2022 Enterprise Population Health positive COVID-19 symptom monitoring (PDF)
- 1/11/2022 Temporary clinic closure communication toolkit (PDF)
- 12/27/2021 Universal screening workflow (PDF)
- 12/15/2021 Ivermectin fact sheet for patients (PDF)
- 11/7/2020 Modified immediate care/urgent care locations (PDF)
- 10/8/2020 Pediatrics: Symptomatic ambulatory care checklist (PDF)
- 10/8/2020 Pediatrics: Return to sports guidance (PDF)
- 6/17/2020 Anticoagulation workflow (PDF)
- 6/8/2020 COVID specimen collection for pediatric patients (PDF)
- 6/3/2020 Physician candidate interview guidelines (PDF)
- 5/26/2020 Modified immediate care/urgent care overview (PDF)
- 5/12/2020 Online profile FAQ (PDF)
- 5/11/2020 Guidance on non-urgent ambulatory visits for surge/phase 1 reactivation (PDF)
Non-urgent Ambulatory Appointments & Services
- 4/01/2021 Service line guidelines (IL) (PDF)
- 3/29/2021 Service line guidelines (WI) (PDF)
- 4/17/2020 General guidance (PDF)
- 3/23/2020 Home care guidelines (PDF)
Ambulatory Resources
- 4/16/2021 Specialty RN COVID triage protocols - Diagnosed (PDF)
- 4/16/2021 Specialty RN COVID triage protocols - Exposure (PDF)
- 4/16/2021 Specialty RN COVID triage protocols - Vaccine (PDF)
AAH Nursing Practice
- 5/3/2023 Ventilator tip sheet (PDF)
- 6/9/2022 Servo-U ventilator (PDF)
- 6/7/2022 Incentive spirometry job aid (PDF)
- 2/4/2022 COVID-19 nursing clinical resource guide (PDF)
- 1/12/2022 Heated high flow adult (PDF)
- 12/30/2020 Extended tubing guidelines (PDF)
- 4/15/2020 Oxygen therapy tip sheet (PDF)
Nursing Education
- 7/6/2020 Care team guide: Virtual vigil (PDF)
Proning
- 8/9/2023 Proning Playbook (PDF)
- 4/20/2023 Open visitor and masking guidelines FAQs (PDF)
- 4/20/2023 Masking policy and guidance (PDF)
- 4/20/2023 Teammate scripting tool - Masking (PDF)
- 4/19/2023 Moving to optional masking SBAR (PDF)
- 3/27/2023 Hospital and ambulatory visitation guidelines (PDF)
- 3/24/2023 Facilities masking sign (PDF)
- 6/24/2022 Hospital Patient and Visitor Self-Screening Entrance Flyer | Aurora BayCare Medical Center (PDF)
- 12/29/2021 AAH hospital vendor access (PDF)
- 12/8/2021 How to request virtual visit or end of life virtual vigil (PDF)
- 1/4/2021 Coordinated virtual visit guide for family (PDF)
- 4/27/2020 Video visitation guide for family (Spanish) (PDF)
- 4/16/2020 Video visitation guide for care team (PDF)
- 4/16/2020 Video visitation guide for family (PDF)
- 9/27/2024 UPDATED Inpatient guidelines for treatment of COVID in pediatric patients (PDF)
- 1/8/2024 COVID guidelines for adult inpatients (PDF)
- 11/4/2022 AAH guidelines for the treatment of Multisystem Inflammatory Syndrome in Children (MIS-C) (PDF)
- >5/12/2022 Paxlovid update for providers – Renal Dose Package (PDF)
- 5/12/2022 Oral antivirals for ambulatory COVID treatment (PDF)
- 1/28/2022 Pediatric Remdesivir therapy plan (PDF)
- 1/28/2022 Adult Remdesivir therapy plan (PDF)
- 9/1/2021 FDA alert regarding Ivermectin use for COVID SBAR (PDF)
- 4/9/2020 IL revenue cycle hospital
- 4/9/2020 WI Epic revenue cycle
- 4/8/2020 IL Epic revenue cycle ambulatory
- 11/8/2022 Non-acute care emergent response (CPR) guidelines (PDF)
- 8/1/2022 Public health emergency waivers update (PDF)
- 2/3/2022 Home hospital: Overview, criteria and ordering services (PDF)
- 1/5/2022 CMS discharge planning (PDF)
- 1/4/2022 PAN SWAT Teams for "911" SNFs/ALs (PDF)
- 12/22/2021 Guidelines for transfer to SNFs, assisted living and congregate settings (PDF)
- 3/16/2021 COVID-19 patient testing in congregate living (PDF)
- 12/14/2020 COVID-19 testing of team members entering congregate facilities (PDF)
- 12/3/2020 Managing referrals during COVID-19 surges (PDF)
- 12/2/2020 Home hospital program patient flyer (Hmong) (PDF)
- 12/2/2020 Home hospital pulse oximetry patient instructions (Hmong) (PDF)
- 10/13/2020 Speech therapy practice - dysphagia/swallowing assessment (PDF)
- 10/9/2020 Referral guidelines: Post acute (PDF)
- 9/9/2020 Home hospital program patient flyer, IL (Spanish) (PDF)
- 9/9/2020 Home hospital program patient flyer, WI (Spanish) (PDF)
- 9/4/2020 Patient education: COVID-19 symptoms and action plan, WI (English) (PDF)
- 9/4/2020 Patient education: COVID-19 symptoms and action plan, WI (Spanish) (PDF)
- 9/4/2020 Patient education: COVID-19 symptoms and action plan, IL (English) (PDF)
- 9/4/2020 Patient education: COVID-19 symptoms and action plan, IL (Spanish) (PDF)
- 9/3/2020 Home hospital program presentation
- 9/1/2020 Home pulse oximetry patient instructions, IL (English) (PDF)
- 9/1/2020 Home pulse oximetry patient instructions, WI (English) (PDF)
- 9/1/2020 Home pulse oximetry patient instructions, IL (Spanish) (PDF)
- 9/1/2020 Home pulse oximetry patient instructions, WI (Spanish) (PDF)
- 8/28/2020 Home Hospital program patient flyer, Illinois (PDF)
- 8/28/2020 Home Hospital program patient flyer, Wisconsin (PDF)
- 5/20/2020 Skilled nursing facility/long-term care transfer guidelines (PDF)
- 5/19/2020 COVID-19 positive IRF unit: Recommendation to surge IC (PDF)
- 5/19/2020 Changes to face-to-face home health requirements (PDF)
- 5/7/2020 Placement of COVID-19 positive patients on IRF units (IL) (PDF)
- 4/29/2020 PPE support for PAN SNFs with COVID-19 patients and PUIs (PDF)
- 4/27/2020 ACL at-home COVID-19 patient lab pick-up process (Illinois) (PDF)
- 4/22/2020 Care coordination and right level of care (PDF)
- 4/15/2020 Video visits: Patient rounding in non-Advocate Aurora Health facilities (PDF)
- 4/14/2020 Getting started with Zoom (Android) (PDF)
- 4/14/2020 Getting started with Zoom (iOS) (PDF)
- 4/7/2020 SNF telephone visits in Epic (PDF)
- 4/7/2020 Virtual visit tip sheet for health care facilities (external use only) (PDF)
- 3/31/2020 HH-HSPC Epic documentation for virtual assessments (PDF)
- 3/31/2020 Lab results from an outside provider (PDF)
- 8/12/2022 HIPAA Privacy Rule: Communicating with family and friends (PDF)
- 8/12/2022 Protecting PHI, PII and more when working remotely (PDF)
- 8/12/2022 Proper verification of identity and authority is key when disclosing PHI - Inpatient (PDF)
- 2/4/2022 Is it a HIPAA violation to ask individuals their vaccine status? (PDF)
- 12/21/2020 WI death certificate notice (PDF)
- 8/11/2020 Providing civil immunity - Illinois (PDF)
- 8/11/2020 Providing civil immunity - Wisconsin (PDF)
- 5/1/2020 CMS second round interim rule changes (PDF)
- 5/1/2020 Executive order in response to COVID-19 FAQ (IL) (PDF)
- 4/23/2020 COVID-19 liability legislation FAQ (WI) (PDF)
- 3/27/2020 Postmortem specimen handling, cleaning and waste disposal, Source: CDC
- 3/26/2020 Cybersecurity and privacy: 8 tips for working remotely (PDF)
- 12/16/2020 Virtual Health Resource Center
Additional Resources
Health Department Information
- Illinois region and local health departments
- Illinois Department of Public Health communicable disease phone numbers
- Illinois Department of Public Health infographic
- ED recommendations for triaging phone calls
- Wisconsin local health departments
- Wisconsin COVID-19 updates
Centers for Disease Control Information
- About COVID-19 disease
- COVID-19 FAQ
- COVID-19 situation summary
- Preventing the spread of Coronavirus disease 2019 in homes and residential communities
Donations
Resources for Specialty Services
- Information for pediatric healthcare providers
- Interim considerations for COVID-19 in inpatient obstetric healthcare settings
- COVID-19: Pregnancy and breastfeeding
Patient and Family Education
- AAP cloth face coverings for children during COVID-19
- AAH **Coronavirus resources and links
- Preventive Steps to Avoid Spreading COVID-19
CDC Resources
Handouts: Advocate Children's Hospital
- Breast milk guidance for NICU babies
- Children of adult COVID-19 patient
- Coping and distraction resources during isolation - English
- Coping and distraction resources during isolation - Spanish
- Education website resources for families
- Pediatric PUI prep guidance
- Supporting children and teens when someone is dying
Helpful Links
- Children's health resources center COVID information: English
- Children's health resources center COVID information: Spanish
Teammate Remote Work Resources
- Remote work resources
- Cisco VPN instructions (WI)
- Citrix Storefront instruction (WI)
- Computer instructions (WI)
- Remote work FAQs
Incident Command Contact List
IV Fluids
Documents and links
- Critical IV Fluid shortage conservation signage
- IV Fluid shortage SBR
- IV Fluid shortage dashboard tip sheet
- Oncology IV Fluid conservation biophosphonates and iron SBAR
- Sepsis fluids conservation SBAR